Queens University - Ashby Building
Commercial
Downpatrick Credit Union
Category
Commercial
Size
1-10
Location
Downpatrick
Expertise
Furniture, Fit-out, Design
Client Vision
After experiencing severe flood damage at the end of 2023, Downpatrick Credit Union was determined to rebuild stronger than ever. Their vision was to create a modern, functional credit union space that would not only serve its members effectively but also reclaim its role as a central, vibrant part of the town.
They envisioned an inviting interior that radiated a true sense of community—something welcoming and understated.
Rooms/areas included
New Shopfront: Complete with external signage, establishing a welcoming and professional first impression.
Teller Banking Stations: Three modern teller stations for efficient member service. One of which is a dedicated DDA-compliant workstation. Complete with glazed security screens.
Member Waiting Area: Comfortable seating area for members awaiting service.
Marketing Display: Complete with AV screens both internal and external, featuring a dynamic marketing loop.
Open Booth & Interview Area: Alcove seating designed for short, semi-private meetings.
Private Interview Room: Secure, confidential space for one-on-one consultations.
Back Office: Equipped with three workstations, a print hub, and secure confidential waste disposal.
Secure Storage: Formed safe storage with secure storage units for client use.
Accessible Facilities: New DDA-compliant restroom to ensure accessibility for all members.
Project Execution
Our Design Director, John Roddy, led this commercial project supported by Denice Crozier who was Lead Designer, shaping the vision for the space. Neil Irvine from Aspire skillfully managed the project from start to finish, overseeing the intricate fit-out process from the concrete shell stage through to the finished interior.
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Imagine a redesign experience where every idea is heard, every request is handled seamlessly, and the end result exceeds your expectations. That’s exactly what we experienced when we partnered with Alpha to transform our Credit Union members area. From start to finish, they not only brought our vision to life but elevated it in ways we hadn’t even considered. First, their team’s dedication to understanding our business and our members’ needs was exceptional. They invested time upfront, ensuring that every aspect of the redesign reflected the functionality and aesthetics that would serve our members best. This thorough approach paid off in a platform that is now more intuitive and engaging, resulting in greater member satisfaction and usability. Second, their collaborative process made them a pleasure to work with. Nothing was ever too much trouble— no detail too small or request too big. Every member of their team was accessible, responsive, and genuinely focused on creating a product that met our high standards. It was clear that they cared as much about our project’s success as we did. Lastly, their commitment to excellence shone through in every stage of development. They brought fresh, innovative ideas to the table, keeping our design not only modern but also adaptable to future growth. Their attention to both form and function delivered a polished, professional result that has already received positive feedback from our members. If you’re considering Alpha for your next project, I highly recommend them. Their professionalism, creativity, and ease of collaboration make them a standout choice for any organization looking to elevate their digital experience. They are a true partner in success.
Sarah McStravickManager - Downpatrick Credit Union
